FAQ


Are you a neat freak?

Far from it! I use decluttering and organising to try to manage my messiness. If I have less stuff and it all has a home, it’s easier to tidy up (but it doesn’t stop me messing!).

Do I have to tidy up before you come?

Please don’t! First, because I don’t care how messy it is—I’m here to help, not to judge. But more importantly, if I don’t see your home in its natural state, it’s harder for me to discover what your problem spots are and where you need the most help.

How long will it take to clear out a room?

It depends. That’s the best I can do. It depends on how much stuff you have, how fast you can make decisions, and, really, how much you want it all gone.

Can I really get organised once and for all?

Well…yes and no. Once and for all doesn’t exist when you’re talking about clutter. You will make mess, accumulate, and then need to cull and sort again. But you can change your approach to stuff once and for all, so that it’s way less drama each time.

Will you make me throw out everything I love?

No. Your possessions are yours, and you are in charge of whether they stay or go. But if you’re drowning in it all, you might want to redefine “love”.

Should I buy storage items before we start?

I strongly recommend that you leave the shopping till after you’ve eliminated all the items you don’t need. You will probably find you need much less storage than you thought, we’ll have considered different types of storage that might work better, and you may even be able to re-use items you already have.

How can I prepare for my session?

  • Eat! Have a good breakfast or lunch before the session, drink lots of water while you work, and make sure there’s something quick and easy in the house for snacks during the session, and the next meal after it (don’t worry, you don’t have to feed me, just yourself). This process takes more energy than you’d think, so you don’t want to be derailed by a sugar low.
  • Minimise distractions. You may not be able to switch your phone off, but you should at least mute your social media notifications, and any non-work e-mail. Let friends and family know you are unavailable for the duration of the session.
  • If you have small children, we can work around their needs, but it’s always more efficient to have them out of the house if you can.

All these preparations sound strict and humourless, but they are just suggestions to ensure you can put your full focus on decluttering, and get the job done. I guarantee we will still have a laugh together while we sort.